jim spice

Summary of Qualifications

Results-oriented professional possessing exceptional communication, management and technical skills. Proven self starter with demonstrated ability to streamline operations that increase efficiency and profit. Strong managerial background emphasizing employee satisfaction and performance. Solid track record of exceeding goals through staff development and project execution.

Career Highlights

• Self taught in all aspects of web design, development, marketing and search engine optimization.
• Led a business with history of loss to profitability within one year. Increased revenue and profit in each subsequent year of management.
• Designed, wrote, implemented and trained staff in the use of a sales and customer tracking computer program.
• Because of the caliber of recruitment, training and retention programs implemented, have never fired an employee.

Professional Experience

Proprietor

• Developed proficiency in leading word processing, data management, graphics and web development software.
• Extensively utilized Open Source software to significantly reduce implementation costs.
• Adeptly multi-tasked numerous concurrent clients as well as serviced contracts exclusively.
• Obtained favorable search engine ranking for web sites in competitive fields.

Events Coordinator, Restaurant Manager

• Responsible for operation and administration of all customer service aspects of a popular and respected entertainment venue.
• Responsibilities included accounts payable and receivable, accounting, inventory and ordering, employee recruitment, training, oversight and retention, staff scheduling and payroll, and facilities usage and maintenance.
• Oversaw a staff of twenty that routinely serviced clientele groups of 600 people daily.
• In the course of planning and executing hundreds of successful corporate events, cultivated an impressive array of corporate contacts, as well as robust interdepartmental relationships.
• Enhanced the skills of service employees by creating and implementing tutorials on customer relations, task efficiency and time management.

Teaching Assistant, Department of Political Science

• Assisted in the development, teaching and grading of coursework for up to 120 students per semester.

Education

Bachelor of Arts in Communications and Political Science

Graduated Summa Cum Laude

Masters of Science in Political Science

Et Cetera

• I have sung for Pope John Paul II.
• I can run and interpret a multivariate regression analysis.
• I have slept in the house of German Chancellor Helmut Kohl.

References

Available upon request.